Very slow delivery. Waited almost an hour for it to arrive and starving.
Extra sauce Please !! And please bring Menus
Always fast service and ready in a timely manner especially on a busy night. Although my boneless spareribs were burnt.
Fresh and delicious.
The food is always good but the delivery took almost 40 minutes. I've had Jack Chen delivery here in under 30 minutes before. That is way too long.
So literally over the last 5 deliveries, I asked for cutlery, plates, napkins and hot mustard. Not one of those times did that come. Otherwise, the food is awesome
They forgot my white rice which kind of sucks because General Tso’s is not the same without rice. Kind of disappointing. The kids enjoyed their food though.
Always nice and hot!!!
I ordered extra duck sauce and soy sauce We got half a little container of duck sauce and 3 packs of soy sauce
Placed an order....it arrived in a timely manner .. but in the narrative I requested 4 large servings. They gave me smalls a bit upsetting.
The projected time was very accurate!
Quick delivery, very yummy food and great prices!! Love it!
Forgot my soda.
The food is great but the delivery driver that dropped off my food had a horrible attitude and was extremely rude the entire time. Kinda glad I only gave him a 1$ tip.
Must have been busy time - our delivery was a long wait !😌
Food wasn’t as it usually is , wasn’t too happy about that cause I’m a loyal customer to Jack Chen
The worse food I have ever ordered. It was a complete waste of money as I had to throw everything out because of how disgusting it tasted. Never ordering from there again and I warned others about the poor quality of food. Plus delivery took 50 minutes.
Fast delivery and love the meals at this restaurant! A+
Consistently great food!
Good was great. Ribs are pricey though. Everything else was reasonably priced and tasted great
They were very fast
Very happy with the food !
Always awesome food! Always timely delivery!
Food was delivered hot and fast.
Fast service ...good food.
Good food and quick delivery!
Delicious as always!
Moon with 7 stars is 5 stars. They even held the crab for me. LOVE this restaurant.
The best General Tso's Chicken!!!
Great Food,,,, Hot, Fresh and delicious!
The food here is awesome!
Food was good, staff is friendly. We like jack Chen.
Loved it! Speedy delivery considering the busy time of day. The delivery driver was polite and friendly. The food is delicious as always. Definitely recommend!
Food is delicious,, arrives quickly and hot....Problem is each time we order we ask for hot mustard,,past 3 orders we didn't get it...causes some disappointed family members.
Quick and Great.
Excellent. Thank you
Always great customer service and always arrives quick!
Very nice thanks!
The food was amazing always liked Jack Chen ever since I was a kid walking to the center after school with the boyyys
Order came quick and was still nice and hot!
Food taste great! Awesome vegetarian options
Arrived timely, delivery person was nice
As usual the food was made fast and tasted great. Not too greasy like some Chinese can be.
Order placed, paid, and delivered with no problem what so ever!
Thank You! Jack Chen is great
Really glad I found Jack Chen's since I moved here a few months ago. Always happy with my food and the service at the restaurant!
Any questions please call us.
59 Maple Street, East Longmeadow, MA 01028
All Rights Reserved